FLIGHT OPERATIONS / DISPATCH TRAINING

“Flight Dispatch / Flight Operations” Training Program, provided by APAC, has been developed in cooperation with “Jeppesen”, a “Boeing” Company, worldwide leader in aviation training. In fact, our training is the most comprehensive and superior professional Course in flight dispatch and operations field, taking into account the special features and aspects of operating in Airlines of various types and around the world.

Training Program is based on recommendation of ICAO DOC 71 92-AN/857 Part D-3 and is intended for training of Flight Operations Officers / Flight Dispatchers.

Training Duration

Total duration for training is 31 weeks, including:

  • Theory Training;
  • Line Orientated Intensive Dispatch Training (LOIDT) and simulated practice;
  • On the Job Training in real Operations Control Centre (Airline)

Training duration overview

Week 1-19: Blended Instruction (virtual training): there are one or more VLP sessions with an instructor, every week to review and elaborate on topics covered via eAcademy tool. The hours covered through eAcademy would be 291, whereas the total VLP hours would amount to approximately 112.

Week 20-22: Classroom Instruction: Intend here is to both re-assure that cadets have learned correctly, but also connect the dots between different topics.

Week 23-25: LOIDT: This continues from the previous phase, but now the emphasis will slowly shift towards scenario work. Discussion of several sample flights and working those flights as if the cadets was in a classroom. To achieve that cadets will need to gain more insight towards computerized flight planning, but also into the typical structure of an OCC and the operating manuals.

Week 26-31: OJT: Students will transition into live operations (intermittent with coaching sessions). Work here will be much more 1:1.

Graduation

After successful examinations, cadets will be rewarded with TSI/Jeppesen Flight Dispatch and Operations Training Certificate (EASA Approved). Additionally cadets can apply for a Latvian national flight operations and dispatch license.*

* Latvian national flight operations and dispatch license planned to be issued at the end of 2016.

Requirements for cadets

  • a minimum age of 21 years;
  • a functional knowledge of the English language;
  • a medical fitness for duty;
  • a minimum educational level of successful completion of high school

Phase I: THEORY TRAINING

The theory-training phase is divided into four parts:

Article Description Duration
1.   eLearning During the virtual phase candidates will complete controlled self- study using Jeppesen’s Learning Management System (LMS). Detailed topics descriptions are listed under the syllabus breakdown below. These topics also will require completion of graded progress tests. 291:00
2.   Virtual Instructor Led Training Classes (VLP) Four-hour online instructor led courseware review and progress evaluation checks of each student using the Jeppesen Virtual Learning Program (VLP). 112:00
3.   Live  Classroom Training Graduates of the eLearning and VLP phases will attend two weeks of classroom training, to learn advnaced dispatch subjects and practice applied learning of all previously leanred knowledge. 112:00
4.   Testing Testing and revision will wrap up the program to revise all topics and assure understanding. 36:00
Total Program Hours 551:00

eLearning - Virtual Learning Environment

Classroom and eLearning

eLearning Subject Breakdown

FCL Code FCL Course Subject Titles Blocks Tests Duration
010 Air Law 2 2 30:00
021 Aircraft General Knowledge 1 1 20:00
022 Instrumentation 1 1 20:00
031 Mass and Balance 1 1 20:00
032 Performance 1 1 20:00
033 Flight Planning 2 2 30:00
040 Human Performance 1 1 15:00
050 Meteorology 2 2 34:00
061 General Navigation 2 2 25:00
062 Radio Navigation 2 2 23:00
070 Operational Procedures 2 2 30:00
081 Principles of Flight 2 2 25:00
090 Communication 1 1 05:00
  Total 297:00

Phase II: SIMULATED OJT TRAINING

The applicant shall complete under the supervision of the training organisation at least 160 hours of Flight Dispatcher Licencing Simulated OJT training consisting of 4 weeks of training using the Jeppesen Line Orientated Intensive Dispatch Training (LOIDT). Following LOIDT students must then complete a 2 week airline OJT internship.

The Jeppesen Line Orientated Intensive Dispatch Training (LOIDT) program is a combination of dispatch tools, scenarios, and techniques for student practice and learning. LOIDT provides trainees with practical experience in aircraft dispatch and the associated duties and responsibilities of the Flight Operations Officer. Practical experience is intended to improve dispatcher performance standards and better prepare dispatchers for operator specific initial training and line training.

The LOIDT controlled OJT simulation program provides significant benefits over line training by including a wider range of non-standard and complicated situations which dispatchers may not be exposed to during the course of normal line operations. Simulated OJT also provides a mechanism for regulators and employers to standardize OJT training competencies to ensure a high quality and repeatable training process.

Delivery Standards

The LOIDT program will utilize “no-jeopardy” training concepts used in pilot LOFT training where the instructor does not issue a passing or failing grade to a participating dispatcher. As a scenario progresses, it is allowed to continue without interruption so dispatchers may learn by experiencing the results of their decisions. Decisions which produce unwanted results do not indicate a training failure, but serve as a learning experience. If the LOIDT instructor identifies dispatcher performance deficiencies, additional training or instruction will be provided. This training or instruction may be in any form, including additional LOIDT. Before the dispatcher may graduate from LOIDT the performance deficiencies will be corrected and the instructor will document the training as satisfactorily completed. The “no-jeopardy” concept allows dispatchers to use their full resources and creativity without instructor interference. At the end of a LOIDT session and after debriefing, the instructor certifies that the training has been completed.

LOIDT training when possible will incorporate dispatcher observation time of flight crew simulator training, and tours of Air Traffic Control Centers.  Observation of aircraft simulator sessions and ATC operations will enable dispatchers to gain an understanding and practical appreciation for how dispatch functions are applied to cockpit and controller operations.  Where possible observation time should include dispatcher participation in pre-simulator briefings and observation of at least one full line-oriented flight training (LOFT) which includes simulated exercises under normal, abnormal and emergency flight conditions.

Completion Standards

LOIDT trainees will be required to demonstrate their ability to apply dispatch knowledge by successfully completing a variety of scripted real-world scenarios which include routine, abnormal, and emergency scenarios.  Scenarios will incorporate all competencies listed in the syllabus and require each dispatcher to demonstrate their ability to handle all situations in a safe, legal, and efficient manner. From these decision-making based scenarios dispatchers will be better prepared for operator specific initial training and OJT.

Phase III: OJT TRAINING IN AIRLINE OPERATIONS CONTROL CENTRE

Real OJT trainees will be required to demonstrate their ability to apply dispatch knowledge by successfully completing a variety of real tasks in airline operations control center, such as flight plans preparations and submissions; crew briefing and aircraft performance pre-analysis; control of the real flights; attendance to familization flight by one of the airline route.